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Frequently Asked Questions

 7 FAQs
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Q
Is there anything else I need to do before my appointment?
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Please ensure that you read the donor brochure — What you must know to donate blood; What you must know to donate plasma or platelets; or, What you must know to donate plasma (for plasma donor centres in Sudbury, Lethbridge, Kelowna, Brampton and Orleans) — as it contains important information about the donation process.
Appointment Booking
Q

How will I feel after the donation?

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Most people feel great.  By drinking fluids and eating salty snacks before and after, you will maintain your blood volume and improve your donation experience.  You can then return to your normal activities such as work and school.  Avoid strenuous exercise for six to eight hours following your donation.  And don't forget to keep on drinking extra fluids for the next 24 hours.
How donating blood works
Q

How long does the donation take?

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The actual donation procedure is done by skilled, specially trained donor staff and takes 5 to 10 minutes. You will rest after donation, and enjoy refreshments. Plan to spend about an hour at the donor centre.

How donating blood works
Q

How to cancel an appointment?

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You can cancel an appointment by logging into the donor portal.  Log in and then select the option "cancel" from the Appointments page or call 1 888 2 DONATE (1-888-236-6283).

Cancel a booking
Q

How do I book an appointment for a group?

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You can book a block of appointments for a group of people to donate together.  It's great for team-building while helping to save lives.  Please call us at 1 888 2 DONATE (1-888-236-6283) and we will be happy to schedule a donation time for your group.

Group booking
Q

More Search Options - "Web Code"

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Use the book now button at the top to find a donor centre if you have been given a Canadian Blood Services Web Code. You can book an appointment for today here or by calling 1 888 2 DONATE (1-888-236-6283).  You can also book your next appointment at the donor centre when you donate.

Web Code
Q

How do I book an appointment?

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You can book an appointment by searching for a donor centre by location, selecting an appointment date and time that suits you and then logging in to complete the booking.

Appointment Booking

1 888 2 DONATE (1-888-236-6283)

  • Click this to get an iOS App that will help you book appointments at CBS.
  • Click this to get an Android App that will help you book appointments at CBS.
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