Frequently Asked Questions
Foire Aux Questions
Because Every Question Deserves an Answer
How will I feel after the donation?
How long does the donation take?
The actual donation procedure is done by skilled, specially trained donor staff and takes 5 to 10 minutes. You will rest after donation, and enjoy refreshments. Plan to spend about an hour at the donor centre.
How to cancel an appointment?
You can cancel an appointment by logging into the donor portal. Log in and then select the option "cancel" from the Appointments page or call 1 888 2 DONATE (1-888-236-6283).
How do I book an appointment for a group?
You can book a block of appointments for a group of people to donate together. It's great for team-building while helping to save lives. Please call us at 1 888 2 DONATE (1-888-236-6283) and we will be happy to schedule a donation time for your group.
More Search Options - "Web Code"
Use the book now button at the top to find a donor centre if you have been given a Canadian Blood Services Web Code. You can book an appointment for today here or by calling 1 888 2 DONATE (1-888-236-6283). You can also book your next appointment at the donor centre when you donate.
How do I book an appointment?
You can book an appointment by searching for a donor centre by location, selecting an appointment date and time that suits you and then logging in to complete the booking.